Towards a culturally competent system of care: A Monograph on Effective Services for Minority Children Who Are Severely Emotionally Disturbed (Terry L. Cross et al., 1989). More information is available at http://www11.georgetown.edu/research/gucchd/nccc/.
The NIH Office of Minority Health pages on “Cultural Competency” are available online at http://minorityhealth.hhs.gov/ and include nationwide standards, policies, training tools, information about relevant laws, and other resources.
Welch, M. (1998). Enhancing awareness and improving cultural competence in health care. A partnership guide for teaching diversity and cross-cultural concepts in heath professional training. San Francisco: University of California at San Francisco.
Ting-Toomey, Stella. Felipe, Korzenny. (1991) Cross-cultural Interpersonal communication. International and intercultural communication annual, Vol. 15. Thousand Oaks, CA, US: Sage Publications, Inc. viii283.